AI Solutions
AI agents that know your business and work inside the systems you already use.
AI agents that know your business.
General-purpose AI agents know nothing about your products, your processes or the way you work. We set up AI agents from your own material, test them with you, and put them to work inside the CRM, chat, mailbox or calendar you already use, monitored by your team.
At a glance
- Built on your material: your products, processes and knowledge, not generic answers
- Inside your systems: HubSpot, Pipedrive, Gmail or your calendar, connection included
- Greek and English: each language prepared on its own, never translated on the fly
- Low running cost: most agents run on basic platform plans
What are AI solutions?
AI solutions are AI agents set up for your business. Each one works from your own products, processes and knowledge, inside the systems you already use. Because it is configured and tested on your material, it handles more specialised tasks than a general-purpose agent.
They make sense when work arrives faster than your people can handle it, when a question needs an expert, or when an answer needs a search through a lot of information. The project ends with the agent working in your systems and your team monitoring it.
Most agents need a connection to your CRM, chat, mailbox or calendar, and that connection is part of the job. If the job is mainly connecting systems, with little AI in it, that is systems integration and automation.
Why don't generic AI agents get the job done?
- They don't know your business. The agents built into CRMs answer from general knowledge, not from your products, prices and rules.
- People can't keep up. Chats, emails and calls arrive at all hours, and the ones nobody answers in time can mean lost contacts and bookings.
- Expert questions wait for the expert. Technical questions sit in the inbox until the one person who can answer them is free.
- Upgrades cost more than the agent. A CRM's own agent can mean a higher plan and credits for every conversation.
What can an AI agent take over?
Each agent takes over one job. Each is a ready package, configured for your business, except special projects, which are built for the case.
Website Chat Agent
Answers the chat on your website inside your HubSpot, 24/7, including nights, weekends and holidays. It answers questions about your company, products and services, points visitors to the right page, takes details for a callback and books meetings, agreeing a day and time and recording them in HubSpot. Every conversation creates or updates the contact, with a summary of the chat.
It can serve your whole website as a sales representative, one page such as an event, a course or a campaign, or your existing customers with general support. Your website can be on any platform. We offer it as a service hosted by us, as a ready solution in your own account, as a custom build, or as a setup of HubSpot's own Customer Agent, and we recommend the one that fits your volume and needs.
Email Agent
Replies to incoming email with the same logic as the chat agent, and records each conversation in your CRM. It needs no website or chat. It sends routine replies directly, drafts replies for a person to approve, or hands the message to the right person with the full context. It works with HubSpot, Pipedrive and Gmail.
Phone Booking Agent
Answers phone calls and books appointments in your calendar, so callers can book at any hour without a person picking up. It can also book a callback for a member of your team. It works with HubSpot and Google Calendar.
Deal Analysis Agent
When a deal reaches a set stage in your pipeline, the agent summarises what has happened and flags the problems, in light of your processes and products. Your team gets an accurate overview before a proposal, before a meeting or at a review stage, without reading the whole history. It works with HubSpot and Pipedrive.
Proposal Drafting System
Drafts new proposals, offers and quotes from your past ones, following your criteria, methodology and pricing rules. Every proposal starts from a first draft that is consistent with your past work. It works with HubSpot, Google Workspace and Microsoft 365.
Data Quality Check Agent
Checks the company records that matter commercially in your CRM, such as open opportunities or customers, for completeness and correctness. That includes Greek company data: VAT numbers (ΑΦΜ), tax offices (ΔΟΥ) and addresses, checked against the AADE registry and the EU's VIES service. Each gap becomes a task for the record owner, with a suggested correction, and management gets a weekly data health report. The agent finds and routes; it never changes your data. Correcting data and enforcing rules are part of data integrity and governance.
Special projects
For a job no ready package covers, we scope and build a deep, specialised AI agent or system for the case. One example is an AI content-creation system, where agents turn one idea into articles, posts and images.
Why are our agents different?
- Your words, in your language. Agents speak Greek and English, and other languages on request. Each language has its own instructions and reference material, written in that language, so the agent uses your own words and terms and never translates on the fly. An agent only speaks languages your team can read and monitor.
- Not tied to one vendor. We choose the AI model and the platform for each solution, and name them where they are part of it.
- Low running cost. Most agents run on basic platform plans plus our own agent layer, so you can stay on a low-cost plan. Where the platform's own agent fits best, we set that up instead.
- Tested before it goes live. Every agent is tested and refined with you on your own cases before it answers anyone.
What does every project include?
- Discovery: we agree which job the agent takes over and recommend the solution that fits
- Your knowledge, prepared: your material organised so the agent answers from it
- The connection: to the CRM, chat, mailbox or calendar the agent works in
- Testing with you: answers checked and refined before go-live
- Handover: your team knows how to monitor the agent's work
How does a project work?
- Discovery: we look at the work you want to hand over, your systems and your material, and end with a proposal
- Preparation: we organise your knowledge and write the agent's instructions, in each language it will speak
- Setup and testing: we connect the agent to your systems and test it with you until the answers are right
- Go-live: the agent starts work in your systems, and your team monitors it
Frequently asked questions
Do I need to upgrade my HubSpot plan?
In most cases, no. Most of our agents run on basic plans, and the website chat agent works on HubSpot Starter, with the chat and inbox you already have. Only HubSpot's own Customer Agent needs Service Hub Professional seats, and we set it up when it is the better fit for you.
Does my website need to be on HubSpot?
No. The chat agent works on any website, whether WordPress, Wix or a custom site, and the conversations go to your HubSpot CRM.
Which AI model will my agent use?
We choose the model and the platform for each solution, for example Claude or Gemini, and we are not tied to one vendor. We tell you which one runs your agent and why.
Is my data used to train the AI?
No. Our agents run on paid business AI services, where your data is not used to train the models. For strict data rules, a custom-built agent can run in the country, in the EU or on your own servers.
Can the agents work in Greek?
Yes. Agents speak Greek and English, and other languages on request. A Greek agent is prepared in Greek, with Greek instructions and reference material, so it uses your own terms instead of translating from English.
Can the chat agent discuss a visitor's account or orders?
No. Anyone can type someone else's email in a chat, so the chat agent never discusses account-specific matters. It takes the request, and your team follows up.
Does an agent replace my team?
No. It handles the routine work at any hour and passes everything else to your team, with the details and a summary, so your people spend their time where they are needed.
Can I test the agent before it goes live?
Yes, and you should. Every agent is tested and refined with you on your own cases before it goes live.
Why not just switch on the agent in my CRM?
A CRM's own agent answers only as well as the knowledge and rules behind it, and it may need a higher plan and credits. We recommend whichever solution suits your business, and when HubSpot's own agent is the right fit, we set it up properly for you.
Will the data quality agent fix my CRM data?
No. It finds missing and wrong data, suggests the correction and assigns each gap to the record owner. Correcting data in bulk and enforcing rules are separate services in data integrity and governance.
What do I need to get started?
Access to your CRM or the system the agent will work in, your material, such as documents, price lists and FAQs, and a person who follows up on what the agent hands over. We do the rest.
What if none of the ready agents fits my case?
Then it is a special project. We scope and build a specialised AI agent or system for your case, after a discovery phase that ends with a proposal.
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